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Legal

1. Legal

The website www.disputesresolutions.com is owned by Dispute Resolution Pty Ltd (ABN 56472292268) – a registered limited liability company incorporated in New South Wales, Australia.

In these Terms, ‘us‘, ‘we‘ and ‘our‘ means Dispute Resolution Pty Ltd.

A. Website

Terms and Conditions of Use
Users must agree to the terms and conditions, applicable laws/regulations, and comply with local laws to use the site. Disagreement prohibits use.

  • The website content is copyrighted and protected.
  • Users are granted a limited license for personal, non-commercial viewing only. This license has restrictions on modifying, copying, commercial use, etc.
  • The site is provided “as is” without warranties. The owner is not liable for damages from use.
  • Users should not rely solely on the information provided and should exercise their own judgment.
  • The owner may make changes to the site without notice and is not obligated to update content.
  • Use of linked websites is at the user’s own risk.
  • It is prohibited for any person using the website to use any of the information provided on the website for any other reason than those allowed and authorised by us.
  • The terms may be revised, and using the site means agreeing to the current version.
  • The site is governed by the laws of New South Wales (NSW) Australia.

Intellectual Property, Copyright and Trademarks 

This site contains services and content which is our intellectual property. The copyright of the content of this site is our property and it is expressly prohibited for you to copy, reproduce or redistribute any part of this site.

The trademarks and logos contained on the site are our property and you may not use or reproduce any of these without our prior written consent. Nothing contained on the site should be construed as granting a license or right of use of any trademark or logo displayed on the site.

Legal Disclaimer

The content and information provided on the website is intended to be a guide only and does not constitute legal advice. It should not be relied on as It may not be suitable for your specific circumstances. We advise seeking independent professional or legal advice prior to acting on any information provided.

BY PROCEEDING WITH THE USE OF THE WEBSITE YOU ARE STATING THAT YOU ARE ELIGIBLE AND THAT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS STATED ABOVE. YOU ALSO AGREE THAT WE MAY AT ANY TIME REVISE THESE TERMS AND CONDITIONS AT OUR SOLE DISCRETION WITHOUT NOTICE OTHER THAN POSTING THE REVISIONS ON THE WEBSITE. YOU AGREE THAT YOU WILL ABIDE BY THE REVISIONS IF YOU USE THE WEBSITE.

B. Business

Services Offered

Dispute Resolution Pty Ltd offer dispute resolution services, including, mediation, conciliation, arbitration and negotiation. As well as dispute resolution we provide commercial negotiation services. Our services are provided by our team of accredited mediators and skilled negotiators. Our services are available to individuals, businesses, organizations, and other parties located in Australia and internationally.

Fees and Payments

Fees for our dispute resolution and negotiation services are based on the scope and complexity of each case. Prices quoted on our website are a guide and may vary in accordance with each individual case. We will confirm the cost to the parties before our engagement. All fees are to be paid prior to the start of services. Payments can be made by bank transfer or credit card. No refunds will be given for cancelled bookings.

Confidentiality

All information shared during negotiations or the dispute resolution process is confidential. Our mediators, negotiators and staff are bound by confidentiality agreements. Records and communications will not be disclosed outside of the process without the consent of all parties involved.

Liability

We will perform our services using reasonable skill and care. However, we do not guarantee any specific outcome or resolution to negotiations or your dispute.  All statements, advice or suggestions made or given by the company, its employees, agents or consultants, whether verbally or in writing, are made in good faith but we expressly disclaim any liability or responsibility for any loss, whether financial or otherwise, that may result from them. This disclaimer applies to all facets of the services offered by Dispute Resolution Pty Ltd.

Governing Law

These terms and conditions are governed by the laws of New South Wales, Australia. Any disputes will be resolved through the courts of New South Wales.

2. Privacy Policy

Dispute Resolution Pty Ltd is committed to protecting the privacy and security of the personal information of our clients and website users. This Privacy Policy outlines how we collect, use, store, and protect your personal data.

Information Collection

We may collect the following types of personal information from you:

  • Contact information such as name, email address, phone number, and mailing address
  • Professional information such as job title, employer, and industry
  • Information provided when you use our services or contact us, including meeting notes, correspondence, and any other information you choose to share
  • Website usage data such as IP address, browser type, and pages visited

How We Use Your Information

We use your personal information to:

  • Provide and improve our consulting services
  • Communicate with you about our services, events, and other offerings
  • Respond to your inquiries and requests
  • Manage our business operations and client relationships
  • Comply with legal and regulatory requirements

We will not sell, rent, or share your personal information with third parties for their own marketing purposes without your consent.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely on our servers and access is restricted to only those employees who need it to perform their duties.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also opt-out of receiving marketing communications from us at any time. To exercise these rights, please contact us at admin@disputesresolutions.com

 Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Email: admin@disputesresolutions.com

Contract Agreement Between Dispute Resolution Pty Ltd and Panellists.

This Agreement is made between Dispute Resolution Pty Ltd (hereinafter referred to as “DR”) and all Panellists (hereinafter referred to as “Panellist”).

Definitions

DR:  Dispute Resolution Pty Ltd, a registered limited liability company incorporated in New South Wales, Australia. Owner of domain and business www.disputesresolutions.com

Panellist:   An accredited dispute resolution professional contracted to perform services on behalf of DR.

Job:  Any task or assignment that is offered to the Panellist by DR.

Book or booking:   The acceptance of a Job by the Panellist, which is offered by DR.

1. Contractor Status

The Panellist acknowledges and agrees that they are engaged as an independent contractor and not as an employee of DR. This Agreement does not create any employer-employee relationship.

2. Mediation Conduct

All jobs are conducted under the name of Dispute Resolution Pty Ltd. The Panellist agrees that any job undertaken for DR is performed for DR and not for their own entity.

3. Accreditation Requirement

The Panellist warrants that they are currently accredited with the National Mediation Accreditation System (NMAS) or the relevant statutory body when undertaking any job for DR.

4. Payment Terms

Payment for completed jobs will be processed and made to the Panellist within 24 hours of job completion, provided all conditions of this Agreement are met.

5. Insurance Requirement

The Panellist must maintain valid and current public liability and workers’ compensation insurance to book a job with DR. DR is not liable for any claims arising from the Panellist’s services.

6. Liability Disclaimer

DR shall not be held liable for any job not proceeding for any reason, including but not limited to cancellation or unavailability by any party, including the Panellist. The Panellist acknowledges that they have no claims against DR in any circumstances of a job not proceeding.

7. Booking Flexibility

DR reserves the right to cancel any booking with the Panellist or assign the job to another panellist at its discretion and for any reason.

8. Accreditation and Responsibility

The Panellist must not accept or conduct any job for DR unless they are currently accredited and possess valid insurances with a certificate of currency. By accepting or performing any job for DR, the Panellist warrants the accuracy of this information and accepts full responsibility for any damages arising from false information.

9. Job Cancellation Policy

Once a booking is accepted, the Panellist may only cancel a job in the event of an emergency. The Panellist must notify DR as soon as possible in such cases.

10. Panel Membership Termination

DR reserves the right to terminate the Panellist’s membership on the panel at any time and for any reason.

11. False Information Consequences

The Panellist acknowledges that providing false information in their application may result in immediate cancellation of this Agreement and removal from the panel.

12. Acceptance of Terms

Acceptance to join the DR Panel signifies the Panellist’s acknowledgment and agreement to the terms and conditions outlined in this contract.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Email: admin@disputesresolutions.com